How to pay your Virgin Money Credit Card Bill

You can pay from your bank account through the Virgin Money app or your bank’s online banking service. You can also pay via Direct Debit, calling Virgin Money or by visiting a Virgin Money branch.

Alternatively, pay all your credit card bills with one monthly payment with the Incredible app. Download Incredible, available on the App Store and Google Play Store.

Pay from your bank account

You can use your bank’s own phone or internet banking service. You can find Virgin Money’s account details on their website. You will need their sort code and account number to pay.

Alternatively, you can make an automatic monthly payment from your bank account to all your credit cards with Incredible. Download the app today, available on the App Store and Google Play Store.

Pay by Direct Debit

Set up a Direct Debit using the Virgin Money app.

You can then choose from three payment options:

  1. The full balance
  2. A fixed amount, which is at least your minimum payment
  3. The minimum payment

Pay by phone

You can pay up to a maximum of £750 by phone by contacting Virgin Money’s customer services team. Please have your Virgin Money bank account details ready.

Pay by post

To make a payment by post, please send a cheque payable to 'Virgin Money’ and include your 16-digit Virgin Credit Card number in the payee line.

You can find further details on Virgin Money’s website.

Pay in store

You can use a Virgin Money store to make payments to your card, by either cash or cheque. You'll need a Bank Giro Credit slip which you can get from your Virgin Money store.