How to pay your First Direct Bill

You can pay from your bank account through the First Direct app or your bank’s online banking service. You can also pay via Direct Debit, calling First Direct or by visiting a HSBC branch.

Alternatively, pay all your credit card bills with one monthly payment with the Incredible app. Download Incredible, available on the App Store and Google Play Store.

Pay from your bank account

You can use your bank’s own phone or internet banking service. You can find Virgin Money’s account details on their website. You will need their sort code and account number to pay.

Alternatively, you can make an automatic monthly payment from your bank account to all your credit cards with Incredible. Download the app today, available on the App Store and Google Play Store.

Pay by Direct Debit

Set up a Direct Debit using the First Direct Mobile Banking app or Online Banking. You can choose your monthly payment amount then.

Pay by phone

You can pay by phone by contacting the First Direct customer services team.

Pay by post

To make a payment by post, please send a cheque. You can find further details on the First Direct website.

Pay in person

First Direct accepts in-person payments through HSBC. Find your nearest HSBC bank here.